Refund policy
Thank you for shopping at Brightpath Commerce Limited. We want you to be completely satisfied with your purchase.
1.Return Period: You may request a return within 14 days of receiving your item(s).
2.Return Conditions: Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
3.Non-Returnable Items: Custom-made products, used or damaged items, and intimate apparel (such as underwear) are non-refundable.
4.Refund Process:
Contact us at amirul7027@outlook.com with your order number and product photos to request a return.
Refunds will be processed within 7 business days after we receive and inspect the returned items, and will be issued to your original payment method.
5.Return Shipping: Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.